Manager, Primary Care Professional Engagement

American Diabetes Association – Remote
Salary: $49,000 – $55,000 per year

The American Diabetes Association (ADA) is seeking a dedicated Manager of Primary Care Professional Engagement to join its Primary Care and Quality Improvement team. This position is remote, offering a flexible work environment while providing an opportunity to contribute to a meaningful mission. The role involves working collaboratively with various stakeholders to implement strategies, develop content, and monitor outcomes for outreach efforts targeting primary care professionals and organizations. In this role, you’ll have the opportunity to collaborate with internal staff, volunteers, and healthcare professionals to drive impactful initiatives that align with the ADA’s mission of improving diabetes care and prevention.

About the American Diabetes Association

The ADA is one of the most respected health organizations worldwide, dedicated to supporting individuals living with type 1, type 2, and gestational diabetes. Our goal is to improve health outcomes and provide resources that make a meaningful difference in the lives of millions. Employees at the ADA are driven by the organization’s mission and value the inclusive, supportive work environment.

Position Overview

As the Manager of Primary Care Professional Engagement, you will work as part of a dynamic team within the Science & Health Care Division. This position plays a critical role in coordinating efforts to engage primary care professionals, support strategic initiatives, and facilitate the development of resources that enhance the quality of diabetes care. You will work closely with Special Interest Groups (SIGs), the Primary Care Council, and other stakeholders to build engagement and execute department objectives.

Your role will also involve managing data, monitoring performance metrics, and contributing to the creation of impactful presentations and reports. This position requires strong organizational skills, the ability to communicate effectively, and a commitment to excellence in a fast-paced environment.

Key Responsibilities

1. Communication and Engagement Strategies

• Develop and implement communication strategies aimed at engaging primary care professionals and organizations.
• Ensure all communications are impactful, incorporating strong calls to action, creative ideas, and tailored messaging that resonates with various audiences.
• Facilitate outreach requests and adjust content as needed to align with the needs of stakeholders and target groups.

2. Stakeholder and Volunteer Coordination

• Collaborate with internal teams and external stakeholders to support department initiatives.
• Act as a point of contact for primary care constituents, professional organizations, and other stakeholders.
• Engage with the Primary Care Council to plan and coordinate activities, including annual meetings and strategic initiatives.

3. Special Interest Group (SIG) Management

• Oversee designated SIG email inboxes and manage communication flows.
• Work with SIG leadership to create quarterly e-newsletters and develop content.
• Plan networking events at Science Sessions and coordinate poster awards and other SIG-related activities.

4. Quality Improvement (QI) Activity Support

• Assist with initiatives related to quality improvement practices within the primary care space.
• Coordinate with contractors and other stakeholders to organize QI meetings, create presentations, and report on progress.
• Ensure timely communication and follow-up with organizations involved in QI activities.

5. Administrative Responsibilities

• Manage day-to-day administrative tasks for the Primary Care and Quality department.
• Update constituent lists, monitor data, and prepare reports or presentations for internal and external stakeholders.
• Maintain communication logs and ensure all outreach efforts are documented effectively.

Specific Tasks and Duties

Coordination and Communication

• Collaborate with other ADA departments to ensure alignment on programs, grants, and other initiatives involving primary care.
• Facilitate regular meetings with internal stakeholders and ensure seamless communication across teams.
• Support the Vice President of Primary Care and Quality in executing departmental objectives.

Primary Care Council

• Manage planning and logistics for the Primary Care Council’s activities, including the annual meeting.
• Work with the logistics team to arrange meeting venues and related accommodations.
• Coordinate meeting agendas, slides, and other materials in collaboration with stakeholders.

Special Interest Groups

• Organize the application process for SIG leadership roles.
• Assist SIG members in creating engaging networking opportunities and award programs.
• Ensure all SIG activities align with broader departmental goals.

Quality Improvement Activities

• Coordinate QI project meetings and provide support to participating practices.
• Work with contractors to create meeting materials and presentations that highlight progress and outcomes.
• Track metrics related to QI initiatives and provide regular updates to stakeholders.

Qualifications

To succeed in this role, candidates should have a strong background in healthcare or communications and a passion for improving patient outcomes. Key qualifications include:

• A Bachelor’s degree in a health-related field or communications.
• At least 3 years of experience in healthcare or a related field.
• Proven ability to manage multiple projects in a matrix organization.
• Strong time management and organizational skills, with the ability to prioritize shifting tasks effectively.
• Excellent oral and written communication skills, including presentation and interpersonal abilities.
• Experience working in a fast-paced, dynamic environment and collaborating with cross-functional teams.

Why Join the ADA?

The ADA offers a rewarding and fulfilling career path for individuals passionate about making a difference. Here’s why our employees love working with us:

1. Meaningful Mission
Joining the ADA means contributing to a cause that impacts millions of lives. You’ll play a key role in improving diabetes care and prevention, helping individuals live healthier lives.

2. Competitive Compensation
We offer a salary range of $49,000 to $55,000 per year. Base pay is determined by factors such as relevant work experience, education, certifications, and location.

3. Comprehensive Benefits

• Medical, dental, and vision coverage.
• Flexible Spending Accounts (FSA).
• Disability and life insurance.
• Retirement savings plans.
• Pet insurance.

4. Generous Paid Time Off

• Vacation, personal, and sick days.
• Paid holidays.

5. Flexible Work Environment
Most employees work remotely, allowing for better work-life balance. The ADA is committed to fostering a culture that supports mental health and overall well-being.

6. Recognition and Growth Opportunities

• Monthly All-Employee Assembly and appreciation awards.
• Referral bonuses and service anniversary awards.
• A culture of inclusion and collaboration that supports professional development.

What You’ll Gain

Working at the ADA is more than just a job—it’s an opportunity to grow personally and professionally while making a meaningful difference. You’ll gain valuable experience in project management, stakeholder engagement, and strategic communication. Your contributions will directly impact the lives of millions of individuals living with diabetes, as well as their families and communities.

If you’re passionate about healthcare, eager to collaborate with a dedicated team, and ready to make a lasting impact, we encourage you to apply for this position.

Join our team and be part of a mission-driven organization committed to transforming lives through better diabetes care and prevention!